My superpower is identifying where digital products are unintuitive and hard to use. I excel at plugging in with teams, untangling large products, and creating a cohesive understanding of high-level information architecture and strategy. Here are a few of the primary services I provide clients.
UX Services
Interface audits
Great for understanding what’s making your product harder to understand and use.
I use my years of experience working on and observing people using digital products to identify areas of confusion and bloat. You’ll walk away with a clear understanding of how to improve your product design, making it more intuitive and easier to navigate and use.
OOUX product strategy workshops
Great for teams that want to build a comprehensive understanding of their product and its architecture.
Your strategy is only as good as you can communicate it! I lead teams through hands-on activities using OOUX (Object-Oriented User Experience) methodologies, creating an x-ray view of the product that can be used to inform design, development, and further user research.
User research
Great for better understanding the perspectives of people using your product
I specialize in qualitative research methods, like interviews and usability testing, to gather information about what is and isn’t going well in your product or product space. My super power is in the analysis, providing you with a better understand of the perspective and needs of people using your product and clear direction on where to make most impact in improving the experience.